Dolar138 respects your privacy and is committed to protecting every piece of personal information you share with us. This Privacy Policy clearly explains how we collect, use, store, and safeguard your data in accordance with international data protection standards.
We do not merely comply with the law — we go above and beyond to ensure your personal data remains secure and is handled with full integrity.
All data transmitted between your device and dolar138's servers is protected by industry-standard 256-bit SSL encryption, ensuring no third party can intercept your information.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24-hour security monitoring.
Dolar138 never sells, rents, or transfers your personal data to third parties for marketing purposes without your prior explicit consent.
You have full rights to access, correct, download, or request the deletion of your personal data at any time through your account panel.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
In the event of any security incident involving your data, dolar138 will notify you within 72 hours in accordance with our incident response procedure.
Questions about your privacy?
View Our FAQdolar138 ("us", "Platform") takes your privacy very seriously. We understand that your personal information is a valuable asset that must be protected with the utmost responsibility. This Privacy Policy is designed to clearly and transparently explain how we manage your data from start to finish.
This policy applies to all users and registered members of the dolar138 platform, including those who access our website via browser, Android mobile app, or iOS app. It covers all types of information collected when you register, make a deposit, submit a withdrawal request, contact customer support, or simply browse our website.
We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection guidelines. Every decision regarding your data is made with your interests and safety as the top priority.
Dolar138 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | KYC verification & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications & customer support |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Account security & fraud detection |
| Usage Data | Game records, session duration, game preferences | Service improvement & responsible gaming |
| Communication Data | Live chat records, support tickets, emails | Complaint resolution & quality improvement |
We only collect data that is strictly necessary for the stated purposes. The principle of data minimisation is always observed — meaning we do not collect information beyond what is necessary for the platform's operations.
There is also information you provide voluntarily, such as feedback, suggestions, or participation in special campaigns. This data is used solely to improve the quality of dolar138's services and will not be used for any other purpose without your consent.
Dolar138 uses your personal data for legitimate and transparent purposes. Below are the primary ways your data is used within our platform:
Dolar138 does not sell, rent, or trade your personal data to third parties for profit. However, there are certain circumstances in which we may need to share your information with trusted parties:
In all data-sharing instances, dolar138 ensures that data recipients comply with security standards equivalent to our own and use the data solely for permitted purposes.
Dolar138 uses (cookies) and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and usability of our platform. For more information on managing cookies, please refer to your internet browser's documentation.
The security of your personal data is an absolute priority for dolar138. We implement a multi-layered security framework encompassing technical, physical, and organisational measures:
Data Retention Period: dolar138 retains your personal data for as long as your account remains active or for as long as necessary to fulfil the purposes stated in this Policy. Financial transaction data is retained for a minimum of 5 years after the transaction date to comply with anti-money laundering (AML) and tax requirements. Once the retention period expires, data will be securely deleted or anonymised.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and dolar138's internal policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete personal data in your account.
Request the deletion of your personal data subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a structured, machine-readable format for portability.
Request that we restrict the processing of your data under certain permitted circumstances.
To exercise any of the rights above, you may contact our data protection team by email at [email protected] or via Live Chat on the platform. We will process your request within 30 working days from the date of receipt.
The dolar138 platform is strictly for individuals aged 18 years and above. We do not intentionally collect any personal information from children or minors under the age of 18.
If we determine that we have inadvertently collected personal data from anyone under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that their child has registered on dolar138 are required to contact us immediately.
The dolar138 platform may contain links to third-party websites or services, such as payment providers or gaming software partners. These links are provided solely for your convenience.
Dolar138 has no control over the content, privacy policies, or practices of such third-party websites. We are not responsible for the privacy practices or content of any website not operated by us. We encourage you to read the privacy policy of every website you visit.
When you leave the dolar138 platform to access third-party services, the protections under this Privacy Policy no longer apply. Your interactions with those third parties are governed by their own terms and privacy policies.
Dolar138 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the platform's services.
When we make significant changes, we will notify you via:
Continued use of the dolar138 platform after changes to the Privacy Policy take effect constitutes your acceptance of the latest version. If you disagree with any changes made, you have the right to close your account and request the deletion of your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.
The dolar138 Data Protection Team is ready to assist you through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days and resolve any formal complaints within 30 working days from the date of receipt. Your satisfaction and trust are our top priority.
Your data is protected, your privacy is respected. Register a dolar138 account today and enjoy a safe, fair, and enjoyable gaming experience alongside millions of members across Malaysia.