Terms and Conditions dolar138 –
Complete Platform Usage Guide

1Acceptance of Terms and Conditions

Welcome to dolar138, an online casino platform operating under a valid international gambling licence. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and dolar138 ("Company", "we", "us").

By accessing, registering, or using any part of the dolar138 platform — including the website, mobile app, and related services — you confirm that you have read, understood, and fully agree to these Terms together with Privacy Policy and Responsible Gaming Policy us.

These terms take effect from the date you first use the platform and remain in force for as long as your account is active. If you disagree with any of the terms stated here, you are required to immediately stop using the dolar138 platform and contact our support team to close your account.

2Member Eligibility

To register and use the dolar138 platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age at the time of registration.
• Not appearing on any self-exclusion list or gambling prohibition order issued by any relevant authority.
• Registering in a personal capacity and not on behalf of any third party.
• Not a citizen or resident of any country that specifically prohibits online gambling activities, such as the United States, Australia, or any other applicable jurisdiction.
• Having full legal capacity to enter into a binding agreement.

Dolar138 reserves the right to request supporting documentation at any time to verify your eligibility. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

3Account Registration & Identity Verification (KYC)

The dolar138 account registration process is designed to ensure security and compliance with relevant regulations. During registration, you are required to provide accurate, complete, and up-to-date information including your full name, email address, phone number, and date of birth.

One Account Per Individual: Each individual is only permitted to hold one registered account on dolar138. Owning or operating multiple accounts simultaneously is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances without compensation.

As part of the Know Your Customer (KYC), dolar138 reserves the right to request identity verification documents from you, such as:

• Valid national identity card (MyKad) or passport.
• Proof of address such as a utility bill or recent bank statement (not older than 3 months).
• Payment method details used for deposits.
• Any additional documents deemed necessary by our compliance team.

The KYC verification process is typically completed within 24 to 48 business hours. Withdrawals will only be processed after KYC verification has been successfully completed.

4Deposit & Payment Methods

Dolar138 accepts a variety of popular payment methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, DuitNow, Boost, and ShopeePay. All deposit transactions are protected by 256-bit SSL encryption to ensure the security of your financial data.

Minimum Deposit Amount: The minimum deposit amount is RM 20 per transaction, unless otherwise stated in any related promotion.

• All successfully credited deposits are final and non-refundable except in cases of verified technical errors confirmed by the dolar138 team.
• Dolar138 is not responsible for any delays caused by third-party payment processors.
• You must use a payment method registered in your own name. The use of another person's account or card is strictly prohibited.
• Dolar138 does not charge any processing fees on deposits; however, your payment provider may impose their own charges, which are beyond our control.

If a deposit fails to be credited to your dolar138 account within 30 minutes, please contact our 24/7 support team via Live Chat and include your transaction proof for immediate investigation.

5Fund Withdrawal

Dolar138 is committed to processing all valid withdrawal requests promptly and efficiently. The standard dolar138 withdrawal process takes between 5 to 30 minutes upon approval, making us one of the fastest withdrawal processing platforms in Malaysia.

Withdrawal conditions that must be met:

• KYC verification must be fully completed before the first withdrawal request is processed.
• The minimum withdrawal amount is RM 30 per transaction.
• If you have received any bonus, the associated wagering requirements (rollover) must be fully met before a withdrawal can be processed.
• Withdrawals must be made to the same bank account or digital wallet used for the deposit, for security and anti-money laundering (AML) compliance purposes.
• Dolar138 reserves the right to request additional documentation for withdrawal requests that exceed certain limits.

In exceptional circumstances such as system maintenance or security investigations, processing times may take longer. dolar138 will notify affected members via email or in-account notification.

6Bonuses, Promotions & Loyalty Programme

Dolar138 offers a wide range of attractive bonuses and promotions for new and existing members from time to time. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.

General terms applicable to all dolar138 bonuses:

• Each bonus has a wagering requirement (rollover) that must be met before any winnings from bonus funds can be withdrawn.
• Each member is only eligible to claim each type of promotion once unless otherwise stated.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Dolar138 reserves the right to void any bonus suspected of being obtained through fraud, promotion abuse, or activities that go against the spirit of the offer.
• The bonus value credited will not exceed the maximum limit stated in the relevant promotion's terms.
• All bonus offers are subject to a set validity period. Bonuses not used within the valid period will expire automatically.

The dolar138 Loyalty Program rewards active members with loyalty points that can be redeemed. Membership tiers start from Silver, Gold, Platinum, and Diamond, with each tier offering increasingly exclusive benefits including higher withdrawal limits and dedicated customer service.

7Member Conduct & Prohibited Activities

Dolar138 maintains a zero-tolerance policy against all forms of fraud, cheating, or activities that compromise the integrity of the platform. The following activities are strictly prohibited:

• Use of automated software, bots, scripts, or any tools that facilitate automated gameplay.
• Collusion between players to manipulate game outcomes.
• Money laundering or using illegally obtained funds to make deposits.
• Exploiting bugs or technical vulnerabilities within the dolar138 system for unauthorized gain.
• Sharing your account information with others or allowing third-party access to your account.
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.
• Any form of hacking, cyberattack, or attempt to disrupt platform operations.

Dolar138 employs a sophisticated fraud detection system that operates around the clock. Any detected violation will result in immediate action, including account closure, balance freezing, and reporting to the relevant authorities if necessary.

8Account Security & Member Responsibilities

The security of your account is a shared responsibility between you and dolar138. While we implement robust technical security measures including 256-bit SSL encryption, two-factor authentication (2FA), and 24-hour activity monitoring, you as a member also play an important role.

• Use a strong, unique password for your dolar138 account and never share it with anyone.
• Enable Two-Factor Authentication (2FA) for an additional layer of protection.
• Log out of your account every time you finish using a shared device.
• Notify our support team immediately if you suspect any unauthorised access to your account.
• Do not click suspicious links or disclose your login details via unverified emails or messages.

Dolar138 will not be held responsible for any losses arising from a member's negligence in safeguarding their login credentials. We will never ask for your password through any communication channel.

9Account Suspension & Closure

Dolar138 reserves the right to suspend or close any member account for the following reasons without prior notice:

• Violation of any provision under these Terms and Conditions.
• Suspicion or confirmation of fraudulent activity or misconduct.
• Failure to pass KYC checks or to submit the required documents.
• Upon request by regulatory authorities or law enforcement agencies.
• Account inactive for more than 12 consecutive months.

Voluntary Closure: You have the right to close your dolar138 account at any time by contacting our support team. Any remaining balance will be returned to you once all applicable wagering requirements have been met and compliance checks are completed.

In the event of account closure due to a breach of Terms, dolar138 reserves the right to forfeit all balances including any winnings associated with the fraudulent activity.

10Liability Limit

To the extent permitted by applicable law, dolar138 and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, consequential, or special losses arising from:

• Use of or inability to use the dolar138 platform.
• Service disruptions caused by technical maintenance or circumstances beyond our control.
• Disputed game results where the RNG is functioning correctly in accordance with valid certification.
• Financial losses resulting from wagering decisions made by the member themselves.
• Theft or unauthorised account access resulting from the member's own negligence.

All games on dolar138 use Random Number Generator (RNG) certified by accredited independent international testing bodies. Game results are final and cannot be disputed on the grounds of luck alone.

11Responsible Gaming

Dolar138 takes our social responsibility very seriously. We believe that gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship.

The dolar138 platform provides a range of tools to help members manage their gambling activity:

• Deposit Limit — Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit — Set a maximum loss limit within a specified period.
• Play Time Limit — Receive automatic reminders when your set playing time limit has been reached.
• Play Break — Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion — Temporary self-exclusion (30 days to 6 months) or permanent exclusion options are available to all members.

If you or someone you know needs help with problem gambling, please visit the Responsible Gaming us for more information and support resources.

12Changes to Terms, Applicable Law & Contact Us

Dolar138 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on this website.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms. The most recent update date will always be displayed at the top of this page. Continued use of the dolar138 platform after any changes constitutes acceptance of the updated Terms.

Applicable Law: These Terms and Conditions are governed and interpreted in accordance with the laws of the jurisdiction in which dolar138 is licensed. Any disputes arising will be resolved through the dispute resolution procedures established by the relevant regulatory body.

Contact Us: If you have any questions, concerns, or feedback regarding these Terms and Conditions, the dolar138 support team is available to assist you 24 hours a day, 7 days a week via Live Chat or through our official email at [email protected].